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How qz222 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via Touch 'n Go eWallet, Boost or GrabPay, and use the lobby — and how we protect it.

Account data kept securePayment data handled with careYour rights, clearly statedNo unnecessary data sharingContact us to request changes
qz222 How qz222 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Open the live chat window inside your account for the fastest response on any data-access or correction request tied to your profile.
Email Support Send a written data request to our support address. Include your registered account email so we can locate and verify your record promptly.
Account Settings Some personal details — like your contact number or email address — can be updated directly inside your account settings without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We use SSL encryption across the platform to protect data in transit, including every interaction with your account wallet and payment channels. Our internal access controls mean only authorised personnel can view account-level data, and access logs are maintained. We review our data practices regularly to stay aligned with applicable privacy obligations.

Cookies and Session Tracking

We use cookies to keep your session active and to remember your preferences. You can adjust cookie settings in your browser, though some features may not work without them.

Account Security Measures

Login sessions are protected by OTP verification. If we detect a login attempt from an unrecognised device, we prompt an additional confirmation step before granting access.

Data Retention Policy

We keep your account data for the duration your account remains open, plus any period required under applicable Malaysian financial or legal obligations after you close it.

Requesting Changes or Deletion

You can request access to your stored data, ask us to correct inaccuracies, or request deletion by contacting support via live chat or the account email on file.

Your Privacy Questions, Answered

Here are the questions we hear most often about how qz222 handles your personal information, your account data, and your rights as a user of this platform.

We collect your name, email address, contact number and the identity documents needed to verify your account. Payment references from Touch 'n Go eWallet, Boost or GrabPay are also logged against your account.

We do not sell your data. We share it only with payment processors, identity-verification partners, and when legally required — all under equivalent data-protection terms to those we apply ourselves.

Send a data-access request via live chat or to our support email using your registered account address. We will locate your record and respond within a reasonable timeframe.

You may request deletion after closing your account. We will remove data that is not required to be held under applicable Malaysian law or for legitimate dispute-resolution purposes.

Cookies keep your session active and store your preferences. You can disable non-essential cookies through your browser settings, though this may affect how certain account and lobby features behave.

Transaction records tied to Touch 'n Go eWallet, Boost or GrabPay deposits and withdrawals are kept for the period your account is open and for any duration required under applicable financial regulations after closure.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.